Privacy Policy

1. General Information

At ViveMedellín (hereinafter "the site", "we" or "our service") we are committed to protecting your privacy. This document explains what information we collect, how we use it and what your rights are regarding it.

ViveMedellín is a directory of places of interest in and around Medellín, including restaurants, bars, cafes and other establishments. By using our site, you accept the practices described in this policy.

2. Information We Collect

2.1 Information provided voluntarily

When you use our contact form, you can provide us:

• Your name
• Email address
• Message or query

2.2 Information collected automatically

When you browse the site, we automatically collect certain technical information:

• IP address (anonymized when possible)
• Browser and device type
• Pages visited and time spent
• Approximate location (if you grant permission for the "Near Me" feature)
• Preferred browser language

2.3 Geolocation data

Our "Near Me" feature uses your location only when you expressly authorize it in your browser. This information is used exclusively to show you nearby places and is not stored on our servers.

3. How We Use Your Information

We use the information collected to:

• Answer your questions through the contact form
• Improve the browsing experience on the site
• Analyze site usage using tools such as Google Analytics
• Show you relevant advertising through Google AdSense
• Protect the site against fraud and misuse
• Comply with legal obligations

5. Share Information with Third Parties

We do not sell or rent your personal information. We may share data with:

• Google Analytics: For traffic and site behavior analysis
• Google AdSense: To show personalized advertising
• Hosting providers: To store and process site data
• Legal authorities: If required by law

6. Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure or destruction. However, no system is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may be entitled to:

• Access: Request a copy of the information we hold about you
• Rectification: Correct inaccurate data
• Deletion: Request that we delete your information
• Opposition: Oppose the processing of your data
• Portability: Receive your data in a structured format

To exercise these rights, please contact us through our contact page.

9. Minors

This site is not directed to children under 13 years of age. We do not knowingly collect information from minors under this age. If we discover that we have collected data from a minor without verification of parental consent, we will take steps to delete that information.

10. External Links

Our site may contain links to external websites (Google Maps, establishments, social networks). We are not responsible for the privacy practices of these sites. We recommend that you read their privacy policies.

11. Changes to this Policy

We may update this privacy policy from time to time. We will post the changes on this page with the new "last updated" date. We recommend that you review it periodically.

12. Contact

If you have questions about this privacy policy or wish to exercise your rights, you can contact us through:

• Our contact page
• Email: [email protected]